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Returns, Refunds & Exchanges

1. Return Policy

We accept returns within 7 days of the delivery date. To be eligible for a return, your item must be unused, unwashed, and in the exact same condition that you received it. It must also be in the original packaging with all tags intact.

Certain types of goods are exempt from being returned, such as custom-stitched blouses or personalized sarees.

2. Process for Returns

To initiate a return, please contact our support team with your order number and reason for return. Once your return is approved, we will provide you with a return shipping address and instructions.

Please do not send your purchase back to the manufacturer without prior approval.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

4. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email immediately upon receiving the damaged product.

5. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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